We aim to deliver the highest quality; hence we work with Australian educated and Australian based staff only.

Loan Processing Services

Our loan Processing Service is a manual process. From choosing and selecting the level of loan processing support you need, through to purchasing the Loan Processing Package and uploading your client files.

We have this in place to  maximise our efficiency as well as ensuring a high level of security and accuracy. You'll be dealing with real people who are all Australian based and Australian educated.

All our staff have a minimum of Cert. IV in Finance and Mortgage Broking. 

TrailMinders Loan Processing
QUALITY FIRST

We aim to deliver the highest quality, therefore we only work with Australian educated and Australian based staff.

Best Interest Duty

Being a mortgage broker, you are required to act in the best interests of the consumer when providing credit assistance according to s158LA and 158LE of the National Credit Act.

Due to these new Best Interest Duties (BID) and to guarantee speedy and quality loan application support, please submit your Best Interest Duty (BID) Story through your broker/aggregator software or submit it as part of your supporting documents.

TEMPLATE

Download our Free BID Story template 

Get our free template sample which will help you write your Best Interest Duty story.

Our Loan Processing Packages

Complete Loan Processing Package

Start from $399*

per client file

The following is included: 


  • Checkmark Data received via preferred CRM software
  • Checkmark Order upfront valuations (if needed)
  • Checkmark Check living expenses and bank statements
  • Checkmark Check and review existing debts
  • Checkmark Prepare and generate application documents
  • Checkmark Prepare supporting documents for submission
  • Checkmark Send application documents to brokers/clients for signatures
  • Checkmark Follow up for broker if signatures needed
  • Checkmark Submit application through ApplyOnline or direct
  • Checkmark After conditional approval - Follow up supporting documents with clients
  • Checkmark Liaise with the clients, broker, lender, solicitor and agent
  • Checkmark Prepare discharge forms
  • Checkmark Manage through to settlement (max 3 months)

Add Features/Options as you need them

For both packages you can add the following optional extra services/options as you need them.

  • FHOG Application Support +$79
  • Bridging Finance (1 Application) +$79
  • Bridging Finance (if 2 Applications are needed) +$149
  • Request Pricing Approval =$79
  • Best Interest Duties checks only – (broker needs to fulfil the duties) +$110
  • Family Guarantee Application +$129
  • If your clients are not yet in your CRM, we can do the data entry +$149

Simply select the options you need as you order your pre-paid Loan Processing package in our online store.

options